How Escapia and Expedia Group are shaping the vacation rental industry: Insights from Tim Rosolio

Tim Rosolio, Vice President of Vacation Rental Partnerships at Expedia Group

Q: Tim, why does Expedia Group continue to invest in Escapia?

Tim: "Professional property managers sit at the center of the vacation rental ecosystem. They bring high-quality homes, hospitality expertise, and the operational rigor that sets the standard for the entire category. 

Expedia Group invests in Escapia because we believe PMs aren’t just operators, they’re shaping the future of the industry. Escapia gives them a PMS that grows with them, stays reliable at scale, and keeps pricing simple and predictable so they can focus on what matters most: their teams, their owners, and their guests. 

When managers have stability and the right tools, everyone benefits. Travelers get more consistent stays, owners gain trust in the performance of their homes, and the industry raises the bar on professionalism.”

Q: How does Escapia support property managers and the broader travel ecosystem?

Tim: "Professional managers influence the entire travel experience, and Escapia is built to help them run large, complex portfolios smoothly and profitably. 

Escapia provides the systems and automation they need to coordinate teams, manage bookings, update owners, and maintain consistent standards across dozens or hundreds of properties. Features like Smart Rates powered by exclusive Vrbo MarketMaker® data, automated guest messaging, and real-time financial insights help managers make smarter decisions and fill more nights. 

And we don’t just give them tools, we give them people. White-glove onboarding, hands-on support, and ongoing optimization ensure managers have guidance at every stage. No one is left to learn the complexities on their own. 

When managers operate efficiently, guests have reliable experiences, owners see stronger results, and the entire ecosystem benefits from higher operational standards.” 

Q: What sets Escapia apart from other vacation rental software?

Tim: "Escapia is designed specifically for professional property managers — and it’s been refined over 25 years to serve that segment exceptionally well. Over the past year we have made massive investments to modernize Escapia to blend our legacy core with new technology. As part of Expedia Group, managers can rely on a stable, secure, enterprise-scale platform. 

But what truly differentiates Escapia is our commitment to the people who use it. Customer feedback directly shapes our roadmap through advisory boards and in-product suggestions. Managers also get high-quality support from dedicated teams who understand the complexities of professional operations. Our teams are on shore, and many of our professionals have been with us for decades. They truly understand the needs of operators. 

Escapia integrates with all major OTAs — Vrbo, Airbnb, Booking.com, and regional channels to maximize demand — with workflows that reduce errors and maintain consistency. And the results speak for themselves: managers typically see a 23% average revenue increase on Vrbo after switching to Escapia, driven by stronger listing quality, traveler alignment, and operational efficiencies. 

On the financial side, Trust Accounting remains Escapia’s core strength. Managers can automate owner statements, monitor cash positions in real time, and scale their financial operations with confidence, while building owner trust. All the while, supported by dedicated accounting expertise.” 

Q: What's next for Escapia and professional property managers?

Tim: "We’re focused on helping managers grow, simplify operations, and create exceptional guest experiences. That means expanding Escapia’s API capabilities so partners can integrate, automate, and customize their workflows even more effectively. Our recent launch of Vrbo Promotions is a great example — giving managers new ways to increase visibility and drive both advance and last-minute bookings on Vrbo. This is just the first of a series of API’s where Escapia will get first mover advantage.  

We’ll continue investing in hands-on support and prioritizing product updates informed directly by our managers. Expect more mobile-first enhancements and features that streamline day-to-day operations across properties, bookings, and communications. We want our workflows to be simple and easy to use, whether a partner is at their computer or on the go. 

Our north star is simple: give professional managers the reliable technology, support, and scale they need to run confidently and deliver outstanding traveler experiences.”