Escapia Awarded "Best of 2026" Badges Across Key Categories for 2025 Performance

Escapia’s Best of 2026 recognitions were awarded across Gartner Digital Markets platforms, including Capterra, Software Advice, and GetApp, three independent software discovery sites that serve different buyer needs while sharing a common, review-driven evaluation framework. 

Best Ease of Use 2026, awarded across four categories:

• Hospitality Property Management
• Property Management
• Real Estate Property Management
• Vacation Rental

Best Value 2026, awarded across the same four categories:

• Hospitality Property Management
• Property Management
• Real Estate Property Management
• Vacation Rental

Capterra Shortlist 2026 recognition in:

• Property Management
• Real Estate Property Management

Capterra’s annual “Best Of” awards highlight top-rated software solutions by analyzing verified end-user reviews across hundreds of categories. Badges such as Best Ease of Use and Best Value recognize platforms that consistently deliver intuitive experiences, strong usability, and compelling price-to-performance within their category. 

In addition, Capterra Shortlist recognition identifies products that rank among the most popular and highly rated solutions in a category, helping buyers quickly compare leading options during the evaluation process. 

Together, these distinctions provide meaningful, customer-driven insight for property managers evaluating property management software solutions. 

At Escapia, operational reliability extends beyond software features. The product experience is shaped just as much by the support teams behind it, especially when property managers are navigating peak season pressure, tight turnarounds, or complex owner and guest needs. 

Fast, dependable support is critical in those moments. With 86% of support calls answered in under 60 seconds, Escapia helps resolve issues quickly before they disrupt daily operations, keeping teams focused on guests and owners.

This principle was recently explored in a PhocusWire article from Expedia Group, which highlighted why hands-on support continues to define success in vacation rentals. Escapia’s Best of 2026 recognitions validate this, and the platform’s real-world ease of use and value, backed by verified customer experiences.

The same customer focus reflected in Escapia’s 2026 Capterra awards also shaped one of our most impactful years of product innovation to date. 

In 2025, Escapia launched major enhancements designed to reduce manual work, improve booking visibility, and unlock clearer performance insights — including: 

• Flex Reporting: A unified, customizable reporting workspace that brings revenue, occupancy, ADR, RevPAR, accounting, and other insights into one streamlined view
• Guest Guides: A branded, mobile-first guest experience built directly into Escapia, reducing guest questions and eliminating the need for third-party tools
• Reservations Agenda: A modern, mobile-friendly way to manage bookings with fast access to reservation details, payments, and agreements
• Notifications: Real-time alerts for bookings, guest messages, housekeeping tasks, and operational issues
• Vrbo Promotions: Native support for all four Vrbo promotion types — now driving approximately 40% more bookings and 10% higher revenue on average. While many Vrbo capabilities are broadly available, Escapia customers benefit from earlier exposure and tighter integration, helping teams stay ahead as Vrbo continues to evolve.

Together, these updates helped thousands of property managers work more efficiently and competitively throughout the year.

For a full breakdown of 2025’s top features and why they matter, read Escapia Wrapped: A Look Back at 2025’s Top Features + Product Updates 

Escapia’s 2026 Capterra awards are grounded in feedback from property managers who rely on the platform every day: